Displaying October 2016 News Stories
  • close Carers Support extends Carer Response Line hours
    Oct 28 2016
    Carers Support extends Carer Response Line hours
    Carer Response Line 3

    Carers Support West Sussex is to open its Carer Response Line - 0300 028 8888 - on Saturdays for the first time from the 5th November.

    The West Sussex charity, which provides support to more than 16,000 Family and Friend Carers, will open the line from 10am – 12pm on Saturday mornings following feedback from Carers around the county.

    The move means the Carer Response Line, which provides information and support, will now be open:

    • Monday - Friday 9am - 5pm
    • Wednesdays 9am - 7pm
    • Saturdays 10am - 12pm




    Carers Support West Sussex Chief Executive Jennie Musgrove said:

    “The move to extend our Carer Response Line opening hours to include Saturday mornings has been driven by Carer views and needs.“

    “We know that for many family and friend Carers it can be hard to find the time to call during the week because of work, family and caring commitments.  We hope that by opening the line on a Saturday morning it can give those Carers an opportunity to call us at a time more convenient to them. Our services are already reaching carers in hospitals at the weekends so this is a natural extension to make life a little easier for people.”

    Anne Hardy who oversees the Carer Communication Service commented:

    “The Carer Response Line is a key part of what we offer and I’m delighted that we’re now able to extend to a Saturday morning for the first time.  There are in excess of 84,000 Carers in West Sussex and this number is growing every year. We want to remove all barriers to Carers getting the information and advice which can so often help avoid a crisis later on”.