Carer Comments Carer Comments
Here is what carers have to say about us:

 

“Carers Support is a great organisation and really does reach us Carers.”

“With my voucher for a free taster session I went to see a lady in my area and had a really nice time, her therapy was very relaxing and gave you that "feel good" factor for sure, so thank you for that.”

“This is the first time I have been given unsolicited "quality time" to talk, and be listened to with attention and empathy. During the interview I forgot this was a "Carers Assessment" and assumed it was more of a therapeutic opportunity to explain and offload - some of the frustration I do not feel able to share with family they are concerned - I know - and I feel I must not add to their worries! Thank you.  P.s I completed this before reading a copy of the assessment - I was very impressed to see how accurately she had listened and recorded our conversation.”

“You provide a wonderful services. Thanks again for your support.”

“For me, the monthly meetings were a sanity saver.  I felt bad that I couldn't make everyone feel good however hard I tried and concluded that I must be a bad selfish person.  After hearing the other people’s stories I realised it wasn't me and carers all felt the same which made a big difference.  Also other people’s experiences would often come up with ideas I could use and it was good not to feel so alone with my problems.  Thank you.”

“I was surprised by the advice I was given and the help available that I didn't know about. I also got a camera/monitor for my son and it's really helped us.”

“I can’t thank you enough for the time, practical help and support your organisation provides. As a carer especially when you've been doing it for so long it’s lovely to know people care and want to help!”

“The knowledge that you are there with on-hand information and a supportive approach is fantastic. Well done you guys.”

“Very friendly groups.  Very supportive.  Always ready to help us as a group or individually.  They arranged lots of info about sectioning (my son had been sectioned the night before).”

“Attended a Wellbeing day today and thoroughly enjoyed it, meeting others, having a laugh and taking part in the therapies.  More of these kind of days would be really good, and would probably encourage more carers and new ones to come and take part.”

“Once again I would say the help I have received from all individuals concerned has been exemplary. Thank you.”

“I would like to say a lady who spoke to me. She was so very kind and helpful she is a credit to the Carers Support Team. A real gem. I felt someone was really listening to me and how it feels to be alone and on an island. I am so grateful to her for taking so much time and being so incredibly helpful.”

“Without Carers Support I would have certainly had another breakdown, your service is invaluable.”

“They have been a wonderful help with regular, caring phone calls, during life-changing events and beyond. We are facing challenging times, encouraged with friendly chats. They have helped me feel not 'so alone' as I am loath to burden other people with our problems. My new tablet will revolutionise my mind set! There are so many avenues to explore, socially and educationally. So many thanks to Carers Support for all their help and kindness.”

“I would be lost and very alone without this service.”

“This has been my life saviour after moving from London a year ago. The support line has provided me with the emotional support and it's been great to have someone to talk to at my lowest point.”

“I have been a carer for my son and husband for over 10 years, since I was in my early twenties. And this is the first time I have heard about people being there to support someone like me in my situation. It's a lonely place to be sometimes, so it's nice to hear somebody on the other end of the phone who understands where I'm coming from.”

“I found the staff member at the hospital extremely helpful.”

“Just to have someone understand what I go through as a carer, the stress, worry, not knowing what the future holds for my son. All your time goes into caring and no time is left for me, my husband or anyone else. So any help we can get is very much appreciated.”

“My partner had Motor Neurone disease. The final part of his life was very difficult for him, so the trips made this a little easier.  I also go to a support group which helps me to talk about how to cope with my son who is an alcoholic and addict.  Many thanks for all your help.”

“Just to say I am so grateful to know I have someone I can talk to when I feed unsure of what I need to do to be able to look after my son, also keeping an eye on my 92 year old dad.  But also to be able to look after myself.  Thank you so much for giving us the chance of a break. I really find carers support very helpful.”

“Thank you so much.  I feel great knowing I am going to get a break.  Even my husband says he can see my mood is lighter.  I feel as if a load has been lifted from my shoulders.  Thank you again.”

“Just "thank you" for being there when we were really down and struggling. Emotional and practical support 1st class. We were at rock bottom - someone listened and offered a hand of support. So very much appreciated to have someone to listen and someone who didn't have a glazed look on their face when we explained how we felt. Then two visits to see how we were coping. Invaluable. No one else was there for us but Carers Support was.”

“I feel valued, heard and seen.  I always come away feeling better than when I arrived.  I feel very safe here and that all of my problems as a carer and as a person are understood.”

“When I rang just to enquire about the Wellbeing Fund, I broke down in tears.  I wasn't expecting too, but the lady I spoke to was so calm, reassuring and lovely. It made me feel not so alone and yes it was ok to cry sometimes that "You as a carer, need a little TLC to keep your own mental and physical health maintained, so you can look after everyone else".  Thank you so much for the Wellbeing Fund it will make such a huge difference to me and my mum.”

“Throughout this whole challenging process of dealing with my husband’s dementia, I have been overwhelmed but the help and support I have received across the board and I would like to use this space to say thank you very much.”

“I felt overwhelmed at first once I started to share my story at the group as so much of what I had been fearing and feeling was felt and understood by others too. Initially this took a while to settle with me and as it did so, I found great comfort in knowing that there was someone to turn to for advice and support at Carers Support. Thus I felt less isolated and alone.”

“It is lovely to have a group of people that l am able to talk to once a month. I have been lucky enough to have had the counselling as well. My husband has just started to have counselling as well for which we are very grateful.”

“I should like to take this opportunity to thank you for all the support you gave to me during my husband's prolonged illness.   I accessed several of the services you offer and found them invaluable in helping me to cope during a very difficult period of my life. I cannot begin to express how grateful I am to all the staff who supported me.”