Carer Wellbeing Support Worker -Autistic Spectrum Conditions
Contract: Part-time, permanent
Hours: 18.5 to include some evening and weekend working
Salary: £11,124 (£22,249 fte)
Location: Covering Northern West Sussex including Crawley,Horsham,Haywards Heath and Billingshurst.
You will also provide Response Line cover on a rota basis from our Crawley Office
We are a successful charity provider working in the community and hospitals with a critical service contract to deliver across the county. We offer a wide range of wellbeing support options and our plans focus on using digital technology and our fundraising to do even more for carers.
Working as a member of a county-wide team to achieve recognition for all carers, you will use your specialist knowledge and understanding of specific issues that impact on family and friends carers of autistic people 16+ to provide information and relevant support by telephone and through support groups.
Your work with carers will include offering personalised time-limited support promoting and referring into a range of resources including assistive equipment, relaxation therapies, coping strategies, planning for the future, finances and benefits in partnership with local voluntary, health and social care services.
You will be providing front line active listening and emotional support for all carers as a worker on our Carer Response Line along with raising awareness of our services to generate new referrals and increase the numbers of carers we reach and support.
Skills and Experience
Essential qualities include understanding the issues carers’ face, excellent interpersonal skills and a commitment to providing a high quality service and continuous improvement.
You will have experience of supporting autistic people 16+ preferably in a specialist health or social care environment.
You will be able to plan and prioritise your own work, taking the initiative and working independently while being a supportive flexible team member.
You are proficient in using IT to research information, write letters, maintain database records, organise appointments and communicate with colleagues, carers and partners.
You can relate to people from all walks of life, dealing sensitively with complex issues and situations including at times of emotional need.
Your working days will usually be Tuesdays and Wednesdays with flexibility in when the third day can be worked. You will be required to provide cover on our Response Line once a week which is a 4 hr shift and bi monthly this will be a Wednesday evening until 7pm. You will also cover approximately 4 Saturday shifts per year from 10am-12pm .
Your work pattern will be structured and planned in advance with some flexibility in start and finish times and shift days, allowing you to plan your personal commitments.
Working for us
Employing more than 90 staff and 80 volunteers, we make a real difference to over 24,000 friend and family carers that we support across West Sussex.
You will be assured of a friendly and supportive working environment with flexible and family friendly working practices including structured, regular work patterns.
For staff who are carers themselves we offer paid carer’s leave and paid time off to attend their own support group.
Our staff are supported with regular training and support opportunities, along with access to employee assistance programmes.
As well as an attractive salary we offer 25 days annual leave plus bank holidays rising to 28 days after 5 years’ service (pro-rata for part-time), a pension scheme,free parking, paid business travel and a shopping savings platform.
If you’d like to become part of a dedicated team and be rewarded by job satisfaction while making a real difference to your local community, we’d love to hear from you.
Please e mail your CV with a covering letter explaining how you meet the requirements of the Job Description and Person Specification giving examples where possible to email@example.com
This post is subject to a basic DBS check.
Application closing date: 9am Monday 2nd March
Interview date: Tuesday 24th March in Crawley
If you have not been contacted within 2 weeks of the closing date, your application has not been progressed further on this occasion.