Carer Wellbeing Support Worker – Community Team

Contract: Part-time, permanent

Hours: 18.5  to include some evening and weekend working

Salary: £11,124 (£22,249 fte)

Area: Rural North Chichester 

Base: This post can be based from either our Crawley, or Littlehampton Offices and  requires frequent travel across the locality.

Our Services

We are a successful charity provider working in community and hospitals with a critical service contract to deliver across the county. We offer a wide range of wellbeing support options and our plans focus on using digital technology and our fundraising to do even more for carers.

Your Role

You will work as a member of a county-wide team to achieve recognition for all carers, provide information and personal advice, support and advocacy for carers and work in partnership with local voluntary, health and social care services in the Rural North Chichester area.

Your work with  carers will include offering personalised time-limited support promoting and referring into a range of resources including assistive equipment, training opportunities, relaxation therapies, coping strategies, planning for the future, finances and benefits etc.

You will be providing front line active listening and emotional support for carers as a worker on our Carer telephone response. Your role will also include raising awareness of our services to generate new referrals and increase the numbers of carers we reach and support.

Key Skills and Experience

Essential qualities include understanding the issues carers face, excellent interpersonal skills, a commitment to providing a high quality service and how this can be effectively evaluated.

You will need to have knowledge of the Rural North Chichester area.

You will be able to plan and prioritise your own work, taking the initiative and working independently while being a supportive flexible team member

You are proficient in using IT to research information, write letters, maintain database records, organise appointments and communicate with colleagues, carers and partners.

You can relate to people from all walks of life, dealing sensitively with complex issues and situations including at times of emotional need.

Working for us

Employing more than 90 staff and 70 volunteers, we make a real difference to over 22,000 friend and family carers that we support across West Sussex.

You will be assured of a friendly and supportive working environment and flexible and family friendly working practices. Our staff are supported with regular training opportunities, supervision and access to employee assistance programmes and a shopping savings platform. For staff who are carers themselves we offer paid carer’s leave and paid time off to attend their own support group.

As well as an attractive salary we offer 25 days annual leave plus bank holidays rising to 28 days after 5 years’ service (pro-rata for part-time), a pension scheme and free parking at our offices.

If you’d like to become part of a dedicated team and be rewarded by job satisfaction while making a real difference to your local community, we’d love to hear from you.

To Apply

Please complete the application form, by clicking on the button below.

You must clearly state how you meet the requirements of the Job Description and Person Specification giving examples where possible. CV’s are not invited for this vacancy and will not be taken into consideration when shortlisting.

This post is subject to a Standard DBS check.

Application closing date: Midnight Sunday 30th June

Interview date: Friday 12th July in Littlehampton

Job Description
Person Specification
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