Carer Wellbeing Support Worker -Young Adult Carer ( Shine)

Contract: Part-time, permanent

Hours: 18.5 to include some evening and weekend working

Salary: £11,124 (£22,249 fte)

Location: Covering rural West Sussex including Pulborough, Midhurst,Petworth, Billingshurst and Chanctonbury.

Base: Flexible working from multiple sites in the community, from home or our offices in Crawley, Worthing or Littlehampton.

You will also provide Response Line cover on a rota basis from one of these offices.

Our Services
We are a successful charity provider working in the community and hospitals with a critical service contract to deliver across the county. We offer a wide range of wellbeing support options and our plans focus on using digital technology and our fundraising to do even more for carers.

Your Role
Working as a member of a county-wide team to achieve recognition for all carers, you will use your specialist knowledge and understanding of specific issues that impact on Young Adult Carers to provide information and relevant support by telephone, one-to-one support and through carer groups.

Your work with carers will include offering personalised, time-limited support promoting and referring into a range of resources including assistive equipment, relaxation therapies, coping strategies, planning for the future, finances and benefits, in partnership with local voluntary, health and social care services.

You will be providing front line active listening and emotional support for all carers as a worker on our Carer Response Line along with raising awareness of our services to generate new referrals and increase the numbers of carers we reach and support.

Skills and Experience
Essential qualities include understanding the issues carers face, excellent interpersonal skills and a commitment to providing a high quality service and continuous improvement.

You will have experience of supporting people aged 16+ preferably in a specialist health or social care environment.

You will ideally have some experience of working out in the community or engaging with hard to reach demographic groups.

You will be able to plan and prioritise your own work, taking the initiative and working independently while being a supportive flexible team member.

You are proficient in using IT to research information, write letters, maintain database records, organise appointments and communicate with colleagues, carers and partners.

You can relate to people from all walks of life, dealing sensitively with complex issues and situations including at times of emotional need.

Working Pattern
You will be required to provide cover on our Response Line once a week which is a 4.5 hr shift.  Bi monthly this will be a Wednesday evening until 7pm. You will also cover approximately 4 Saturday shifts per year from 10am-12pm.

Your work pattern will be structured and planned in advance with some flexibility in start and finish times and shift days, allowing you to plan your personal commitments.

Working for us
Employing more than 90 staff and 70 volunteers, we make a real difference to over 24,000 friend and family carers that we support across West Sussex.

You will be assured of a friendly and supportive working environment with flexible and family friendly working practices including structured, regular work patterns.

For staff who are carers themselves we offer paid carer’s leave and paid time off to attend their own support group.

Our staff are supported with regular training and support opportunities, along with access to employee assistance programmes.

As well as an attractive salary we offer 25 days annual leave plus bank holidays rising to 28 days after 5 years’ service (pro-rata for part-time), a pension scheme,free parking, paid business travel and a shopping savings platform.

If you’d like to become part of a dedicated team and be rewarded by job satisfaction while making a real difference to your local community, we’d love to hear from you.

To Apply
Please complete the application form below.

You must clearly state how you meet the requirements of the Job Description and Person Specification giving examples where possible. CV’s are not invited for this vacancy and will not be taken into consideration when shortlisting.

This post is subject to an enhanced DBS check.

Application closing date: Midnight Sunday 24th November

Interview date: Thursday 5th December 2019 in Worthing

If you have not been contacted within 2 weeks of the closing date, your application has not been progressed further on this occasion.

Job Description
Person Specification
Download an application form to return (word document)
Download an application form to return (1997-2003 word document)