Carers Support West Sussex received some fantastic news this month when it was announced that Graham Clarke, one of the charity’s Carer Wellbeing Workers, was placed second in the Helplines Partnership Awards 2018.

Graham has been instrumental in reshaping our Carer Response Line training for the entire charity whilst carrying out his other roles and supporting carer groups and staff.

Now in their fifth year, the awards seek to recognise and celebrate the achievements and contributions of organisations and individuals to the helpline sector. Helplines play such a crucial role in supporting some of society’s most at risk in times of crisis.

Paula Ojok, CEO of Helplines Partnership said:

“The awards are an opportunity for helplines to step back and reflect on the huge contribution they make to the lives of the people who contact them. Congratulations to all this year’s winners.”

Everyone at Carers Support West Sussex wants to congratulate and thank Graham for his hard work and dedication to improving our Carer Response Line and the service we provide to the thousands of family and friend carers in West Sussex.

About Helplines Partnership – Helplines Partnership is the membership body for organisations that provide non-face to face advice through helplines, online forums, text and email. We have around 350 members in the UK and internationally. We promote and recognise best practice and professional development across the sector.

Helpline Employee of the year – This award is open to all full-time, temporary and part-time paid staff who have made a significant contribution to the helpline, shown a real commitment and go above and beyond their job description.

What the judges said: “Supported the overhaul of training for the entire organisation and helpline whilst still undertaking his main role with dedication.”