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News Feed

June CRM Updates

By |2020-06-18T11:18:52+01:00June 18th, 2020|News Feed|

Access to the current Access Database will be restricted from 5pm on Friday 3rd July so we can move the data over from the old system to the new. There will be no Response Line or Hospital Service activity over that weekend. We will announce these closures via social media and the website closer to the time. We will provide more information on this nearer the date. As an additional support as we launch the [...]

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Q&A Sessions with Sonia

By |2020-06-16T16:51:03+01:00June 16th, 2020|News Feed|

As an organisation we have been thinking of different ways to communicate with each other, and make sure we all stay connected. With that in mind, Sonia Mangan conducted the first online staff open forum, holding a Q&A session on Microsoft Teams. Remember, you can email your line manager or Sonia at any time if you have any questions or concerns. Here are the Q&As from the first session on the 8th [...]

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Volunteer Q&A Session with Sonia

By |2020-06-11T11:17:51+01:00June 11th, 2020|News Feed|

Q: How are we going forward with 1-1 counselling? With 2m distance out of buildings and potentially into people’s homes? A: We are currently staying with Government Guidance that if you can work from home then you should continue to do so. Before we return to offices, we are guided by 3 tests – Government guidance, Local Guidance (offices, landlords, commissioners) and the Health, Safety and Welfare of Carers, Volunteers, Staff and [...]

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Dementia Friends Training

By |2020-06-03T10:47:33+01:00June 3rd, 2020|News Feed|

We made a commitment some time ago to give all our staff and volunteers the opportunity to become a Dementia Friend. For a long time this session was included in staff induction days. Our staff and volunteers can now become a Dementia Friend by completing an online course and watching a short video. Find out more here.

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