1. First and foremost – look after yourself!
  • See below for Home working guidance
  1. Priority of Work:
  • Respond to any requests from COVID-19 Business Resilience Team and these will come as far as possible via Sonia
  • Your Specialism team referrals
  • Regular Response Line shift
    • Each full-time member of the team to book 4 shifts per week, 1 month in advance
    • Part time to book 2 shifts per week, 1 month in advance
    • Those who have been working every other week, now work 1 shift per week
  • Team specific activities, like 1-1 meetings; Team meetings and work requested by your Team Leader
  • Extra ‘ad hoc’ Response Line work:
  1. You identify you have spare time to do some Response Line work
  2. Add that time to the rota
  3. Message both Bernie and the DM in teams, letting them know you are on shift and asking for an allocation of work
  1. Home Working Advice:
  • Working from home can be a positive experience
  • Treat your working hours as robustly as you would if you were in an office.
  • Treat your workstation and laptop as your ‘virtual’ office.
  • Key things to do:
    • Take some time to prepare a comfortable, well lit, well aired works and confidential workspace
      • If you have any concerns about being able to work confidentially from home, please speak to your line manager
    • Make sure you have everything you need close to hand
    • At the start of each shift make sure you are logged into Microsoft Teams, showing yourself as ‘available’.
    • Make sure your mobile phone is charged and volume turned up.
    • Use Teams, email, phone calls, texts to stay linked in with colleagues.
    • Taking notes please shred any personable, identifiable information.
      • If you do not have a shredder, then use Microsoft word and delete when finished
    • Printing
      • Until further notice you can ask admin team to print and post
      • However, only print material for carers who do not have an email and only as a last resort
      • If you do print you can claim 8p per sheet for using your home printer
    • When using your work mobile to make calls, please dial 141 to ensure your personal work number is not visible to the carer, thus avoiding Response Line calls coming through your mobile.
    • Get into the habit of saying ‘Good morning. How are you?’ to your team, response line colleagues.
    • Remember that you are at work and entitled to breaks!

For every 50 minutes of continuous laptop work, take a 10-minute break completely away from your screen

  • Go for a walk
  • Stretch
  • Do a chore
  • Make a drink
  • Have lunch
  • Take a short walk
  • Catch up with a friend

Just make sure you change your settings on Teams when you’re away from your desk.

  • If you are feeling isolated – speak to colleagues; speak to your line manager; speak to the duty manager
  • Difficult and challenging carer issues can sometimes feel more intense when you’re working at home. You might need to make more use of the duty manager or your line manager to debrief.
  • Communicate, communicate, communicate!