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0300 028 8888

Opening Hours

Monday to Friday 9am - 5pm

Wednesday 9am - 7pm

Saturday 10am - 12pm

Counselling and Call Back Service

Unfortunately referrals to the Counselling Service are not available at this time. If you have already been referred, be reassured that we will be in contact as soon as possible.

You can phone the CSWS Response Line to speak to a member of our team: 0300 028 8888

Alternative support can be sought with the following services across the county:

Contact your GP for counselling through the surgery or with Time 2 Talk across West Sussex

Phone lines available to talk to somebody:

Sussex Mental Helpline 03005000101

Samaritans 08457909090

Sane line 02038051790

The Silverline 02072242020

Alternative counselling services across West Sussex include:

Offington Counselling Service based in Worthing


Chichester Counselling Service


Horsham and Crawley Counselling Group


Arun Counselling


Sage Counselling




We can offer one to one counselling at venues near to you where you can talk to a professional counsellor, who can give you the opportunity to explore how things are for you.


Counsellors are there to help you talk through and look at your feelings, so that you can reach a better understanding of your situation. In doing so you can make the right choice for you when faced with difficult decisions or learn to cope with difficult situations to the best of your ability. Our counsellors are available at local venues across West Sussex.

Callback Service

Caring can sometimes become very isolating so hearing a friendly voice can help to relieve this. The Telephone Call Back Service offers support to carers in their own home who are isolated due to their caring role, giving them an opportunity to share anything they want to talk about with an understanding listener.

The service provides a confidential and understanding listening ear, for carers to share their feelings and concerns in a supportive and non- judgemental way