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Are you thinking of becoming one of our volunteers?  Carers Support West Sussex now have over 60 dedicated and valued volunteers who are central to delivering many of our services to carers.

Why Volunteer?

People choose to volunteer for a variety of reasons. For some it offers the chance to give something back to the community or make a difference to the people around them. For others it provides an opportunity to develop new skills or build on their own experience and knowledge. Regardless of their motivation, many volunteers say they find it both stimulating and inspiring.

What We Offer

As volunteers are the lifeline of our organisation we will:

  • Provide Induction Training prior to starting in your role

  • Provide on-going role related training from our in-house training programme and/or external agencies

  • All our volunteers have a dedicated mentor to guide you in your role, which includes regular reviews* for a chance for feedback, continued development and support. (For Counselling roles – Clinical Supervision arrangements are provided)

  • Regular Volunteer Team Meetings & an annual Social Event (optional)

  • Reimburse any expenses directly related to your time volunteering with CSWS

  • Provide Insurance cover for you whilst you are undertaking any duties as a volunteer

  • Have your voice heard and your contribution valued as part of a growing team within CSWS

What skills and competencies do I need to have to volunteer with CSWS?

  • Active listening and excellent & effective communication.

  • An insight into issues carers face on a daily basis.

  • An empathetic caring approach when engaging with others

  • To be non-judgemental and be able to maintain personal boundaries

  • Encourage and promote carer health and wellbeing

Volunteering Opportunities

We are currently looking for volunteers to join us in the following roles:

  • Carers Group Facilitators and Co-facilitators

  • Carer Wellbeing Information Volunteer (Hospital)

  • Walking Group Facilitators

  • Providing Counselling Services

  • Delivering Training and/or Workshops (for staff & volunteers and/or our Carers)

  • Carer Community Liaison (ideal for anyone who is interested in Marketing)

  • Carrying out admin tasks including completing mail outs

  • Developing our Social Media and website plans

If you have a particular talent or interest that you would like to use or develop as a volunteer, please let us know as we are always looking at how we can involve volunteers,particulaly those with experiences of caring, in shaping  our services.

Counselling Placements

For counselling placements, please read the job description and complete both of the attached forms below and return by email to Tracey Davidson

Volunteer Counsellor Role Description
Volunteer Counsellor Application Form
Rehabilitation of Offenders Act 1974 form

Current volunteer roles

Macmillan Carer Wellbeing Service: Volunteer Support

We have 2 full-time specialist workers supporting `Carers of people living with Cancer`. They work closely with Macmillan Cancer Support who have funded the project for 2.5 years, along with CSWS Hospital Teams, local hospices, specialist cancer services and community groups.

As part of this new service we are recruiting a team of dedicated volunteers to enhance and support the work of our two Macmillan Carer Wellbeing Workers.  If you would like to be part of this new team and feel you have an insight into carer issues, have an empathetic and listening ear, please do get in touch.

The nature of volunteer roles we are developing are centred around:

  • 1:1 Support either by phone or in person

  • Information

  • Referrals and Signposting to other services

  • Helping us to raise the presence and profile of the Macmillan Carer Wellbeing Service and Carers Support West Sussex (CSWS), by engaging directly with the general public and health professionals

Carer Wellbeing Information Volunteer (Hospital)

The aim of this role is to increase the profile and presence of CSWS and the team based within the Hospital, by engaging directly with the general public and health professionals.

Role Details

The volunteer would help oversee a CSWS Information stand where they would actively converse with people visiting or attending the hospital. Informing and enabling family and friend carers to access support from CSWS either within the hospital setting and/or on-going support post discharge.

Signposting carers to our countywide Response Line for registration, further support and onward referrals.

Engaging and providing information about CSWS to health professionals.

The volunteer would be asked to record details of engagement and actions.

Hours involved:  7-10 per month (including training and regular reviews).

Location:  Community and Acute Hospitals in West Sussex

Carers Group co-Facilitator

Working alongside the Support Worker to provide a confidential space for carers to meet on a regular basis to off load, gain information and support. A number of our groups are generic carer groups, others are for specific conditions: ie mental health, dementia, parent carer, learning disabilities etc.

Hours involved: 4hrs per month on average –ie: one group (including training and regular reviews). Additional groups/hours available

Location: Countywide 

Carer Community Liaison Volunteer

The aim of this role is to increases CSWS`s profile and presence in the community by building relationships with individuals, community groups and organisations in support of our work across the county.

You will be helping to increase the awareness of Carers Support West Sussex and the support we offer to our family and friends carers.

Location: Within an agreed geographical catchment area

Hours Involved: The role has a flexible schedule* which can be discussed and agreed on an individual basis. (* including training and regular reviews)

Young Adult Carer Transition Group


Shine is our programme for young adult carers aged 18-25. We are working with West Sussex Young Carers Team to provide ‘My Future’ transition groups for young carers and young adult carers aged 16-25, enabling young carers to make a successful transition from Children to Adult Carer Support services.

This is a pilot programme and we are currently building attendance across the groups.

Location:  Worthing & Chichester

Hours Involved: A commitment of 4hrs on average per month (allowing for regular reviews and training) is required

 Young Adult Carer Engagement Volunteer

Shine is our programme for young adult carers aged 18-25. The role would involve working with the Young Adult Carer Team (YAC) and in particular the YAC Champion. To meet and communicate regularly with allocated Young Adult Carers via text, phone, email, 1-2-1 meetings and support groups.

Location: Crawley, Chichester and Worthing (inc` areas surrounding)

Hours: A commitment of 14hrs on average per month (allowing for regular reviews and training) is required

How to apply

Fill in an application here

If you would like to have an informal chat about volunteering with us then please call or email our Volunteer Coordinator – Pam Thomson.

Phone:  01293 220043
E Mail: