Duty Manager 12th – 18th August: Jill Lancaster
I am Duty Manager from Monday 12 to Sunday 18 August. My phone number is 07900 742180 both for calls or texts if you have any queries, concerns or issues.
Please text first thing if you are undertaking a home visit on your own during the day and let me know: time of visit and probably duration, carer name and number.
Please Text when you are In and Out from an evening group. There are a couple this week.
Please Text at the end of a Hospital shift once you are out of the building and in your car.
Do not email me as these are unlikely to be picked up immediately.
If you are working on the late Wednesday SPOC shift or Saturday Morning shift, please make sure you are aware of who your colleagues are. If you are on together in a building, please try to go into start your shift, and leave the shift together. For Saturday Morning SPOC and weekend Hospital shifts, please text when you arrive and as you leave.
Please also be aware that if you are the first person, or indeed the last person, in any one of our offices text me in accordance with our Lone Working Policy.
**As you are all aware we’re pretty busy on the response line so, once again, please can you help out if you have a little extra time. You might only manage to deal with a couple pf items but every little helps. It’s best to put yourself on the SPOC rota and let Bernie or me know. Please follow usual processes, putting your name in front of items etc, to avoid confusion. HUGE thanks to those you managed some additional SPOC time last week.**
Have a good week!