‘Declare Your Care’ is a year-long campaign from the Care Quality Commission focusing on four key population groups who are likely to have lower awareness of CQC. Their research reveals that people with a learning disability are more likely to regret not complaining about poor care than those without. The main reasons they or their carers might want to raise a concern are:
- lack of information about a health condition
- treatment options are not well explained.
The research looked at people with learning disabilities in England who have had experience of health or social care in the last 5 years, including both patients and carers.
Half of the adults surveyed said that they wanted to raise a complaint about the lack of information about their care or treatment. They are also twice as likely to have concerns about maternity services and mental health services than people without learning disabilities.
Minister of State for Care, Caroline Dinenage said;
“We want the NHS and social care system to provide the safest, most compassionate care in the world. This means encouraging patients to speak up with concerns, ensuring we act on them and learning from what happened so we can do better in future.
“That’s why I encourage anyone who has concerns over their care, or the care of loved ones, to share their experiences with the Care Quality Commission – so they can continue their vital work of protecting patients and improving the excellent care we see across the health service.”
Read more about the campaign on the Care Quality Commission website here. You can share your experience of care, on behalf of yourself or a family member, at www.cqc.org.uk/sye. Join the conversation on Instagram and Twitter using the #DeclareYourCare hashtag.