For some caring has always been part of their life, for many it evolves over time and for others they are suddenly thrown into a caring role. No matter what your caring circumstance, we are here to offer you guidance, practical and emotional support.
An update on response timescales
Carers Support West Sussex is currently experiencing the highest demand we have ever seen. However, we are still here to continue to support you as a carer. Any voicemails identified as concerning or urgent will be dealt with as soon as is practicable. All other voicemail messages will be responded to within 5 working days.
Referrals from professionals will be responded to within 10 working days. You will receive confirmation once we have made contact. Please do not chase your referral before 10 working days.
Carers who require a Statutory Carer Assessment are usually contacted within 48 hours to confirm they are awaiting allocation, and again by an allocated assessor within 2 weeks to arrange the assessment.
We thank you for your patience.
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We welcome volunteers from all areas of the community and levels of expertise and skills. To help us continue our work, you can also make a donation or leave a legacy gift.
Working in partnership with professionals we aim to improve identification of and support for unpaid carers in West Sussex.
Every day 6,000 people in the UK become unpaid carers, looking after family or friends who are older, disabled or seriously ill. While caring can be both wonderful and tough, the help and support they give can present some trials and tribulations. The caring role can often become a full-time job, leaving carers with little or no time for themselves.
Here at Carers Support West Sussex, we look to provide unpaid carers with information and guidance along with practical and emotional support, so they feel valued and supported. We want to help solve financial concerns or alleviate the often-felt feelings of isolation and loneliness.
We welcome your contact, no matter what your caring role.
