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Carer Helpline

Our Carer Helpline is open six days a week for information and support for Carers in West Sussex. We have extended opening times on Wednesday evenings and Saturday morning for those Carers who may be working during normal business hours.

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    Out of Hours Contact Information

    Carers Support West Sussex does not provide any emergency or out of hours services. Instead you may wish to contact the following:

    • For immediate emergency assistance: Dial 999
    • For non-emergencies: You can call the police on 101 and get medical advice by calling 111
    • To talk to someone:  Contact Samaritans – call free on 116 123 or email
    • Alternatively:  Present yourself at your local A&E department, open 24 hours a day, 365 days a year, anyone can visit free of charge. To find your local A&E search on the NHS Choices website.
    • For adult social care support : Call 01243 642121 or email An online form is available here.
    • West Sussex Mental Healthline: Call 0300 5000 101 Telephone support and information is available 24 hours a day
    • Concerned about a child call MASH: Phone: 033 022 26664 5.00pm to 8.00am weekdays, with 24-hour cover during weekends and bank holidays, to speak to a social worker.
    • Drinkline Advice: Call free on 0300 123 1110 (weekdays 9am – 8pm, weekends 11am – 4pm) For those worried about their own, or a loved one’s, alcohol use.
    • DrugFAM: Call free on 0300 888 3853. Open 9am-9pm, 7 days a week. For those affected by someone else’s drug or alcohol addiction or bereaved through drug or alcohol use.

    Head Office

    Dove Lodge Community Resource Centre
    49 Beach Road
    BN17 5JG

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