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Carer Emergency Contact Card

The well-being of someone who depends on you can be a source of worry, especially if you were to experience an accident or sudden illness. The Carer Emergency Contact Card (CECC) should give you some peace of mind.

How to Apply

Peace of Mind.

The CECC enables Carers to create a Carer contingency plan in advance, ensuring that the person they care for will receive the necessary support and assistance during an emergency or accident.

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  • Carers have access to 24-hour telephone response service
  • Opportunity for stronger contingency planning in case of emergency
  • Identifies you as a carer
  • Offers peace of mind as a carer
  • Discounts and special offers across the county

The Carer Emergency Contact Card (CECC) is available to anyone who looks after a family member, friend, or neighbour in West Sussex.

We are currently developing a new offering to carers with a discount card. More information about how you can use your discount card will be available from October 2024. In the mean time, we ask for you to pause on the usage of the card until we have a clear offer. 

How To Apply for a Carers Emergency Contact Card

Register with CSWS

If you have not yet, you need to register as a Carer with us in order to apply for your CECC

Register

Request CECC Referral Form

Through this form we will collect important emergency information about yourself and the person you care for. This will include medical needs and any contingency plans already in place.

Contact Us

Done! Wait for Your Card

After completing the referral form, CSWS will issue your personal CECC by mail, containing details about the service.

How Does The CECC Scheme Work?

As an Emergency Contact Card

Each carers Emergency Contact Card is assigned a unique reference number linked to Taking Care's Emergency Resolution Team. When a call is received, the handler can access your emergency arrangements and contact your specified individuals. Available 24/7, the confidential system uses the reference number for identification, with no personal details on the emergency card.

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Terms and Conditions

  • Carers need to be registered with Carers Support West Sussex
  • Cards can only be used by one carer – additional family members can apply for their own CECC, if they are registered as a Carer with Carers Support West Sussex
  • Cards are valid for 3 years

Other Useful Pages for You

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Frequently Asked Questions

The CECC offers peace of mind by providing a contingency plan for emergencies or accidents involving the person you care for. It grants access to a 24-hour telephone response service and ensures that necessary support is available when needed.

To apply for the CECC, you need to register as a carer with Carers Support West Sussex (CSWS) and fill out a CECC referral form, providing important emergency information about yourself and the person you care for. After completing the form, CSWS will issue your personal CECC by mail.

Having a CECC enables stronger contingency planning, identifies you as a carer, offers peace of mind.