Skip links

Accessibility on Our Website

Text Size: The text size for this website can be changed by clicking on the accessibility menu icon at the bottom left hand side of the website page you are viewing and clicking on the Bigger Text button to change the font size.

Brightness and contrast: If you have sight problems, you may find it useful to adjust the brightness and contrast on your computer. This can be done by using the accessibility menu icon at the bottom left hand side of the website page you are viewing and clicking on the contrast button, or going to your computer’s settings. Guides on how you can do this can be found below:

For Windows users:

For Mac users:

Compatibility: Our website is designed to be compatible with most browsers, including Internet Explorer, Google Chrome and Firefox.

Languages: At the bottom of every page of our website you have the choice to change the language our website is translated into. There are more than 100 languages to choose from. Simply click on the Language selection at the bottom of the page and choose which language you’d like the page translated into.

If English is not your first language and you need help to speak or understand, we can book someone to help you in your own language. Just let us know.

Plain speech: We make every effort to ensure our website is easy to read and uses ‘plain English’ wherever possible. We also try to avoid the use of any jargon.

Additional information: The BBC has some very useful tips on making your computer accessible to give you a better experience when using the internet. You can find that information here: There are also some more tips and tricks for improve accessibility here: If you require any further information, or you would like any of our documents sent to you in a different format (braille, large text etc). Please contact us by email

Carers Support West Sussex website accessibility statement

This statement applies to content published on the site This website is run by Carers Support West Sussex. It is designed to be used by as many people as possible. The text should be clear and simple to understand.

You should be able to:
• zoom in up to 300% without problems
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software

How accessible this website is

Part of this website are not fully accessible. For example:
• some tables do not have row headings
• some documents may have poor colour contrast
• some images do not have image descriptions
• many documentsare in PDF format and are not accessible

Feedback and contact information

Tell us if you need information in a different format. In your message, include:

• the web address (URL) of the content
• your email address and name
• the format you need - for example, plain text, braille, BSL, large print or audio CD

Reporting accessibilty problems with this website

If you find any problems that are not listed on this page or you think we’re not meeting the accessibility requirements, contact us.

Technical information about this website’s accessibility

Carers Support West Sussex is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard

Non-accessible content The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some tables in content do not have table row headers when needed. This means assistive technologies will not read the tables correctly. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).

Images on some pages do not always have suitable image descriptions. Users of assistive technologies may not have access to information conveyed in images. This fails WCAG 2.1 success criterion 1.1.1 (Non-text Content).

Some pages cannot be found through more than one type of navigation. This fails WCAG 2.1 success criterion 2.4.5 (Multiple Ways).

Some content looks like headings but is not. This makes it difficult for screen reader users to navigate the page. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).

Some pages have poor colour contrast. This fails WCAG 2.1 success criterion 1.4.1 (Use of Colour).

Many documents are in less accessible formats, for example PDF.

PDFs and non-HTML documents

Some documents are not accessible in a number of ways including missing text alternatives and missing document structure.

How we tested this website

We use the Web Content Accessibility Guidelines V2.1 level A and level AA to test how accessible the carers support West Sussex site is.

We used the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) approach to decide on a sample of pages to test.

Preparation of this accessibility statement

This statement was prepared on 13th February 2024.

Contact details

For more information or if you would like to make contact about any aspect to this website, please contact carers support on 0300 028 8888 or email

Other Useful Links

Privacy Policy

Our Policies


Carers Trust lol with blue underline