Jobs Board

Role Summary

Information is King”- In the fast-changing world of digital information and artificial intelligence, be a vital part of Carers Support West Sussex’s goal to ensure that cares receive high quality information in a variety of formats. Help us to embrace the use of Digital Technology and Artificial Intelligence to allow carers to access information in a variety of ways acknowledging that carers may not be able to contact us during core office hours.

In the role of Carer Information Officer, you'll be instrumental in researching, scoping and working closely with our Communications & Marketing team in developing our creation of information resources, alongside our skilled staff team to ensure that the information is accurate, relevant and well presented. You will create high quality information content suited to a variety of channels including (but not exclusively) e-learning platforms, web, video, and print.

Through the work of this role, we will increase carer awareness to enable us to reach and support more carers, provide easy access to information and advice, enable better navigation of services by carers, and help carers feel better connected and that their voices are heard through the content we produce. Carers will be better able to find information digitally at a time that works for them.

This role works within our Information and Advice Team with close links to our Engagement, Community and Comms & Marketing teams. You will develop a deep understanding of carers and their needs putting equity, diversity, inclusion, accessibility and co-production at the heart of your practice.

This hybrid role combines remote work with occasional travel to in-person meetings and activities, which may include some weekend engagements.

Interview Date 5 September 2025.

Role Summary

Are you passionate about making a difference and the supporting the wellbeing of others?

We are seeking a dedicated and organised Wellbeing Worker to become a vital part of our Hospital Team. We provide a highly valued service to unpaid family and friend carers where they or the person they care for are a patient in hospital. The team work across 5 Acute and 8 community hospitals serving the residents of West Sussex.

This hybrid role involves remote working combined with up to two full days per week based at Royal Sussex County Hospital, Princess Royal Hospital, or local community hospitals. Occasional travel to in-person meetings in West Sussex is also required. Access to a car is essential.

The successful candidate will be responsible for providing support and guidance to carers helping them navigate their hospital journey, working closely with medical staff and other professionals.  

As part of the team this role provides a time-bound Support at Home after Hospital service to eligible carers to help with the transition home.

You will have excellent problem-solving skills, able to take a proactive approach to overcoming obstacles and ensuring support for individuals navigating complex systems. You will be a natural communicator with excellent administrative skills and a strong attention to detail.

For full details of the role, please see the attached job description at the end of this listing. 

Interview Date: Wednesday 10th & Thursday 11th September