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What is required of GP surgeries?
The toolkit, Supporting Carers in Primary Care has been developed in alignment with NHS England's Quality Markers for Unpaid Carers and reflect the principles contained in NICE's quality standard on supporting adult carers.
NHS England state that systems are expected to:
Coding Unpaid Carers: SNOMED CT Oct 2022
Care Quality Commission
To tackle inequalities in health and care, CQC have developed measures to ensure they focus on specific areas in inspection. When CQC assess and report on quality, they will use the summary phrase “people more likely to have a poorer experience of care”. This covers people who are more likely to have poor access, experience, and outcomes in health and social care. Carers are a group considered to have a poorer experience of care.
CQC look at how effectively carers are supported when we consider the key lines of enquiry:
- C2: involving people in decisions about their care
- R1: how do people receive personalised care that is responsive to their needs?
How CQC may ask questions about how practices support carers: