Questions? powered by velaro live chat

Opening Hours


Monday to Friday 9am - 5pm


Wednesday 9am - 7pm


Saturday 10am - 12pm


Select Your Language


Increase or Decrease Font Size


Digital Champions Service

Do you need help to benefit from the Digital world?

The Digital Champion service can support you with 1-1 sessions to help you become more confident using IT equipment and connecting online. We will support you to enjoy all the benefits that the digital world can bring.

Get Safe Online Overview Sessions

This session will teach you how to spot scams, how to avoid scams and what to do if you or your family fall victim to one. Whether you just want to use the Internet to access online services, use it for shopping, social media or even to play games, then join one of our sessions and keep you and your family safe.There will be an opportunity to ask questions at the end of the session.

You can get help with

  • setting up and using an email account
  • browsing the internet
  • staying safe online
  • using Zoom or other ways to video call (WhatsApp etc)
  • using price comparison sites
  • online shopping
  • setting up social media accounts
  • using YouTube
  • Using an Alexa or similar technology
  • Downloading apps to your phone or tablet

Support to join online events and virtual support groups

Are you unsure how to join the online and virtual sessions? If you would like to know how to:

  • download and use zoom to access the online sessions
  • mute audio and turn of the video
  • use the chat box
  • dial in to the session using your telephone only (no wifi or computer needed)

We can help you to practice this prior to the event so that you feel confident to join the session either by phone or tablet/laptop.

Digital champions offer 1-1 sessions remotely over the telephone or via Zoom.

To request support from the Digital Champions Service please either call 0300 028 8888 or complete the referral form below:

Read our Technology Guides here.

Our Services

If you are already registered with us please contact us via email at to request a card.

If you are not registered with us please complete our online registration form below