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Carers Groups Co-facilitator – Volunteer

Within a group setting carers are enabled to share their about their caring role to reduce stress and feelings of loneliness and isolation. This is achieved by actively listening, providing relevant information, responding to issues and concerns raised by the carer. Practical tasks may be required at some groups: i.e. setting up of the room and tea & coffee making duties.

As a volunteer, you will feed back to the Wellbeing Worker for further action to be taken on a 1:1 basis, or by signposting the carer to call our Carer Response Line. You will also be responsible for alerting the Wellbeing Worker to any Safeguarding related concerns or disclosures.

The Difference You Will Make

You will be helping us to change the lives of carers by making sure they are heard and supported when they most need it and are looking for help. You will be making a difference by helping to facilitate the carer support groups alongside the Carer Wellbeing Worker ensuring that carers feel supported, listened to and heard.

Role Expectations

1. To make a regular social call to a carer

2. To provide undivided attention, a listening ear

3. To alleviate social isolation and loneliness

4. To promote positive mental health

5. To feedback details of the call to the Volunteer team and to raise any issues or concerns

Skills and Personal Qualities Required: 

  • Active listening, and excellent & effective communication
  • Confident to engage with others within a face to face group setting
  • An insight into issues carers face on a daily basis
  • An empathetic caring approach when engaging with others
  • To be non-judgemental and be able to maintain personal boundaries
  • Encourage and promote carer health and wellbeing

Equipment needed?: 

To access CSWS communications and training portal:

  • Access to a computer or laptop
  • Wifi access within your home

Training and Support

There is the following mandatory training required:

1. CSWS Induction Training

2. Basic Adult Safeguarding – online session 

3. LGBTQ+ Carer Awareness

4. Co-facilitator specific training from the locality team

5. GDPR (online)

Support for You

A designated mentor will support you in your role from the locality team you will be part of and provide you with 1-1 reviews on the role.  You will be part of the Carers Support West Sussex wider volunteering team (currently around 90 volunteers) and will be invited to social meetings and events throughout the year. You will have  access to support on the administration requirements for the role, entering timesheets and claiming expenses. We ask you to engage twice a year in a Volunteering Engagement Survey for us to get feedback from you as well as access to staff forum. Ongoing opportunities are available for learning and development both internal and external.

Locations,Timings and Commitment



You will be located in the Arun locality and you will be supported virtually in your role. Venues for carer groups are in Bognor Regis and Littlehampton

Timings and Commitment:

Both groups are held monthly: Littlehampton on the second Tuesday of each month 10.30am – 12pm. Bognor on the second Wednesday of each month: 10.30am – 12pm.

This time period does not include setting up and packing. We would ask of the volunteer to arrive 30mins before the start of the group, and to stay behind after the group, for debrief time and packing up ( 30mins max). Once every 3 months the Carer Wellbeing worker would arrange to call the volunteer for a wellbeing and role catch-up call. This can be done in-person if desired. Total time:  6hrs per month, including attending training and meetings.  Minimum commitment of 12 months.

Upper Beeding


Upper Beeding Carers Group
Upper Beeding & Bramber Village Hall, High Street, Upper Beeding, Steyning, BN44 3WN

Timings and Commitment:

The second Tuesday of each month. 10:30 – 12:00. To arrive 15 minute early.

Burgess Hill


The Cherry Tree Centre, 55 Fairfield Road, Burgess Hill, RH15 8QB

Timings and Commitment:

The first Wednesday of each month. 10.30 – 12.00.

Other Information:

  • Out of pocket expenses are paid that includes travel and parking
  • This role is available to anyone over the age of 18yrs
  • Access to Employee Assistance Programme to support wellbeing
  • We will require 2 References and a basic DBS check

How to Apply:

Complete our Volunteer Enquiry Form below 

Volunteer Enquiry Form

Fill out the form below, there are only a few questions to answer. Someone from our team will be in touch with you soon.