Digital Inclusion and Scam Awareness
Scams related to energy support payments are on the rise. These often come as text messages asking you to fill out a form — please be cautious and verify before responding.
Here are a few key tips to protect yourself:
- Text scams: Be wary of messages offering energy discounts or rebates. If you’re asked to fill in personal or financial details, it’s likely a scam.
- Phone scams: If someone calls and pressures you to hand over money or personal information, hang up immediately and call 159 to speak directly with your bank.
- Email scams: If you receive a suspicious email, forward it to report@phishing.gov.uk — this helps authorities track and shut down phishing attempts.