At Carers Support West Sussex (CSWS), we’re always looking for ways to make life easier for the carers in our community. We know how valuable carer’s time is and how important it is to have quick, convenient access to the information and support needed at any one time. That’s why we’re thrilled to announce the launch of our brand-new Carer Portal, a major step forward in our digital-first strategy.
Putting Carers at the Heart of Digital Innovation
Our vision is to offer carers a truly digital-first experience, where online tools and services are simple to use, easily accessible, and built with your needs in mind. This approach allows us to improve efficiency behind the scenes while creating smoother, more flexible experiences for carers across West Sussex.
You may already be familiar with our Carer Smart Search feature on the CSWS website. This is just one example of how we’re harnessing technology to make support easier to find. The new Carer Portal builds on this vision, offering a single online space where carers can manage their journey with CSWS, all in one place.
The One-Stop Shop for Carer Support
Once registered, carers can:
- Update personal details quickly and securely.
- Check upcoming bookings for groups, sessions, or events.
- Access information and resources at any time, from anywhere.
The Carer Portal is designed to give carers more control, convenience, and confidence – empowering the carer to manage their support when it suits best.
Why This Matters
Carers play a vital role in our communities, and it’s essential that support services evolve to meet their needs. By bringing key features together in a digital space, we’re making it simpler for carers to stay connected, informed, and supported. This is just one of the many steps we’re taking to enhance our digital services and ensure that carers have access to the tools at any time of day (or night).
Get Started Today
If you are a carer already registered with CSWS, you can create an account by simply visiting here to register and start exploring the new portal today.
Together, we can make caring simpler, smarter, and more connected.
If you would like to access, please register as a family or friend carer by calling our Helpline or emailing info@carerssupport.org.uk
